With RapidUsertests you work in compliance with GDPR
TÜV- and DEKRA-certified consultant ensures GDPR compliance
The managing director of our external data protection officer H.-C. Widegreen (Widegreen & Data GmbH) is certified as a data protection officer by TÜV and as a data protection specialist by DEKRA.
What this means for you:
We guarantee data protection:
We recruit our own pool of testers, which you as a customer can access. We guarantee data protection in accordance with the statutory provisions so that, among other things, we implement all obligations and the technical and organisational measures.
Declaration of consent:
Each tester gives us consent to the processing of their data for (market) research and usability test purposes. This consent also includes the transfer of personal data to our customers (in addition, only pseudonymised data is transferred).
No order processing contract necessary:
Both the processing and the transmission of the audio-visual recordings are therefore covered by the consent, so that an order processing agreement is not necessary.
Our measures to protect your data and the data of our testers
Our servers are located in Germany (within the EU).
Our testers use a pseudonym, so you as the client do not know their real names.
Before each test, the testers are advised to protect their data and to never enter their real data.
Sensitive customer and tester data is stored using encryption.
All data processed by the AI assistant is located within the EU, is protected and is not used to train AI models.
We select our contractors on the basis of due diligence.
Also compliant with data protection regulations: our optional AI assistant
AVV, NDA, TOMs…
Everything you need to know about data protection in UX testing
When selecting a tool for UX testing, there are many other requirements to consider in addition to GDPR compliance.
Read our guide to find out what requirements remote UX tools should meet, and whether RapidUsertests is the right match for your company.
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