{"id":22500,"date":"2026-02-02T17:46:54","date_gmt":"2026-02-02T16:46:54","guid":{"rendered":"https:\/\/rapidusertests.com\/?page_id=22500"},"modified":"2026-02-03T10:57:32","modified_gmt":"2026-02-03T09:57:32","slug":"gdpr","status":"publish","type":"page","link":"https:\/\/rapidusertests.com\/en\/gdpr\/","title":{"rendered":"DSGVO neu"},"content":{"rendered":"
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With RapidUsertests you work in compliance with GDPR<\/strong><\/h1>\n\n\n
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<\/path><\/svg><\/span>Servers in Germany<\/strong><\/span><\/div>\n\n\n
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<\/path><\/svg><\/span>T\u00dcV- and DEKRA-certified data protection officer<\/strong><\/span><\/div>\n\n<\/div>\n\n\n
<\/path><\/svg><\/span>No order processing contract necessary<\/strong><\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Enterprise-compliant data protection regulations<\/strong><\/span><\/div>\n\n<\/div>\n\n
\n\nStart Testing<\/a>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n
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3,000+ customers from all industries solve UX problems with RapidUsertests<\/div>\n\n\n
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\"Adobe\"\/<\/figure>\n\n<\/div><\/div>\n\n
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\"Amazon\"\/<\/figure>\n\n<\/div><\/div>\n\n
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\"Coca-Cola\"\/<\/figure>\n\n<\/div><\/div>\n\n
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\"Mister<\/figure>\n\n<\/div><\/div>\n\n
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\"DHL\"\/<\/figure>\n\n<\/div><\/div>\n\n
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\"Zalando\"<\/figure>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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T\u00dcV- and DEKRA-certified consultant ensures GDPR compliance<\/h2>\n\n\n
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The managing director of our external data protection officer H.-C. Widegreen (Widegreen &amp; Data GmbH) is certified as a data protection officer by T\u00dcV and as a data protection specialist by DEKRA.<\/p>\n\n<\/div><\/div>\n\n

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What this means for you:<\/p>\n\n\n\n

<\/path><\/svg><\/span>We guarantee data protection:<\/strong><\/span><\/p>\n\n\n\n

We recruit our own pool of testers, which you as a customer can access. We guarantee data protection in accordance with the statutory provisions so that, among other things, we implement all obligations and the technical and organisational measures.<\/p>\n\n\n\n

<\/path><\/svg><\/span>Declaration of consent:<\/strong><\/span><\/p>\n\n\n\n

Each tester gives us consent to the processing of their data for (market) research and usability test purposes. This consent also includes the transfer of personal data to our customers (in addition, only pseudonymised data is transferred).<\/p>\n\n\n\n

<\/path><\/svg><\/span>No order processing contract necessary:<\/strong><\/span><\/p>\n\n\n\n

Both the processing and the transmission of the audio-visual recordings are therefore covered by the consent, so that an order processing agreement is not necessary.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Our measures to protect your data and the data of our testers<\/h2>\n\n\n
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<\/path><\/svg><\/span>Our servers are located in Germany<\/strong> (within the EU).<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>Our testers use a pseudonym<\/strong>, so you as the client do not know their real names.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>Before each test, the testers are advised to protect their data<\/strong> and to never enter their real data.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>Sensitive customer and tester data is stored using encryption<\/strong>.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>All data processed by the AI assistant<\/strong> is located within the EU, is protected and is not used to train AI models.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>We select our contractors on the basis of due diligence<\/strong>.<\/span><\/p>\n\n<\/div><\/div>\n<\/div>\n\n

\n\nStart Testing<\/a>\n\n<\/div>\n<\/div>\n<\/div>\n\n
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Also compliant with data protection regulations: our optional AI assistant<\/h2>\n\n\n
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<\/path><\/svg><\/span>Supports you in evaluating your tests and interviews \u2013 only if you activate it.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>The video transcripts are stored on servers in Frankfurt am Main.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>The data analysis takes place on EU-based servers.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Only transcripts are processed by the AI, not the testers’ voice or webcam.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Your data will not be used to train AI models.<\/span><\/div>\n\n\n\n

<\/path><\/svg><\/span>Learn more about the AI assistant<\/strong><\/a><\/span><\/p>\n\n<\/div>\n<\/div><\/div>\n\n

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\"Cover<\/a><\/figure>\n\n<\/div><\/div>\n\n
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AVV, NDA, TOMs\u2026
Everything you need to know about data protection in UX testing<\/h2>\n\n\n\n

When selecting a tool for UX testing, there are many other requirements to consider in addition to GDPR compliance.<\/p>\n\n\n\n

Read our guide to find out what requirements remote UX tools should meet, and whether RapidUsertests is the right match for your company.<\/p>\n\n\n\nDownload for free<\/a>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Any questions?<\/div>\n\n\n
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Your contact<\/strong><\/div>\n\n\n\n
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Johannes H\u00f6nnerscheid<\/div>\n\n\n\n
Head of Customer Journey<\/div>\n\n<\/div><\/div>\n\n
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