{"id":22500,"date":"2026-02-02T17:46:54","date_gmt":"2026-02-02T16:46:54","guid":{"rendered":"https:\/\/rapidusertests.com\/?page_id=22500"},"modified":"2026-06-11T11:54:10","modified_gmt":"2026-06-11T09:54:10","slug":"gdpr","status":"publish","type":"page","link":"https:\/\/rapidusertests.com\/en\/gdpr\/","title":{"rendered":"GDPR"},"content":{"rendered":"
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With RapidUsertests you work in compliance with GDPR<\/strong><\/h1>\n\n\n
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<\/path><\/svg><\/span>Servers in Germany<\/strong><\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>T\u00dcV- and DEKRA-certified data protection officer.<\/strong><\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>No order processing contract necessary<\/strong><\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Compliant with strict data protection policies<\/strong><\/span><\/div>\n\n<\/div>\n\n
\n\nStart testing<\/a>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n
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RapidUsertests is helping over 3,000 customers from all sectors solve their UX problems<\/div>\n\n\n
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\"Adobe\"\/<\/figure>\n\n<\/div><\/div>\n\n
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\"Amazon\"\/<\/figure>\n\n<\/div><\/div>\n\n
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\"Coca-Cola\"\/<\/figure>\n\n<\/div><\/div>\n\n
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\"Mister<\/figure>\n\n<\/div><\/div>\n\n
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\"DHL\"\/<\/figure>\n\n<\/div><\/div>\n\n
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\"Zalando\"<\/figure>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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T\u00dcV- and DEKRA-certified consultant ensures GDPR compliance<\/h2>\n\n\n
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The managing director of our external data protection officer H.-C. Widegreen (Widegreen & Data GmbH) is certified as a data protection officer by T\u00dcV and as a data protection specialist by DEKRA.<\/p>\n\n<\/div><\/div>\n\n

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What this means for you:<\/p>\n\n\n\n

<\/path><\/svg><\/span>We guarantee data protection:<\/strong>:<\/span><\/p>\n\n\n\n

We recruit our own pool of testers, which you as a customer can access. We guarantee data protection in accordance with the statutory provisions, so that, among other things, we implement all obligations and the technical and organizational measures. <\/p>\n\n\n\n

<\/path><\/svg><\/span>Declaration of consent:<\/strong><\/span><\/p>\n\n\n\n

Each tester gives us consent to the processing of their data for (market) research and usability test purposes. This consent also includes the transfer of personal data to our customers (in addition, only pseudonymized data is transferred). <\/p>\n\n\n\n

<\/path><\/svg><\/span>No order processing contract necessary:<\/strong><\/span><\/p>\n\n\n\n

Consent covers both the processing and transmission of audiovisual recordings, meaning a data processing agreement is not required.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Our measures to protect your data and the data of our test subjects<\/h2>\n\n\n
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<\/path><\/svg><\/span>Our servers are located in Germany<\/strong>.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>Our testers use pseudonyms<\/strong>, so you don’t know their real names.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>Participants are instructed to protect their data<\/strong> and never disclose their real details before each test.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>Sensitive customer and test subject data is stored in encrypted form<\/strong>.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>All data processed by the AI assistant<\/strong> is stored within the EU. This data is protected and not used to train third-party AI models.<\/span><\/p>\n\n<\/div><\/div>\n\n

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<\/path><\/svg><\/span>We select our contractors on the basis of due diligence<\/strong>.<\/span><\/p>\n\n<\/div><\/div>\n<\/div>\n\n

\n\nStart testing<\/a>\n\n<\/div>\n<\/div>\n<\/div>\n\n
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For anyone who wants more UX research<\/strong><\/h2>\n\n\n
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<\/path><\/svg><\/span>Additional support:<\/strong> We\u2019ll guide you through data protection and the implementation of the tool<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Priority support: <\/strong>Assistance within approximately 10 minutes<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>You\u2019re at the heart of what we do:<\/strong> we continue to develop the tool in collaboration with our customers<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Many exclusive features:<\/strong> 5-minute tests, in-house tests, a UX repository, unmoderated interviews and more<\/span><\/div>\n\n\n
\n\nLearn more<\/a>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n
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Also compliant with data protection regulations: our optional AI assistant<\/strong><\/h2>\n\n\n
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<\/path><\/svg><\/span>Helps you analyse your tests and interviews \u2013 but only if you enable it.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>The transcripts of the videos are stored on servers in Germany.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>The data is processed on servers located within the EU.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>The AI only processes transcripts; it does not use the test subjects\u2019 voices or webcam feeds. <\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Your data will not be used to train third-party AI models.<\/span><\/div>\n\n\n\n

<\/path><\/svg><\/span>Find out more about the AI assistant<\/strong><\/a><\/span><\/p>\n\n<\/div>\n<\/div><\/div>\n\n

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\"Cover<\/a><\/figure>\n\n<\/div><\/div>\n\n
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AVV, NDA, TOMs\u2026
Alles \u00fcber Datenschutz beim UX-Testing<\/h2>\n\n\n\n

Bei der Auswahl eines Tools f\u00fcr UX-Testing gibt es neben der DSGVO-Konformit\u00e4t noch viele weitere Anforderungen zu beachten.<\/p>\n\n\n\n

You can find out which conditions remote UX tools should fulfill and whether RapidUsertests are suitable for your company in our guide:<\/p>\n\n\n\nDownload<\/a>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Do you have any questions?<\/div>\n\n\n
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Your contact person<\/strong><\/div>\n\n\n\n
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Johannes H\u00f6nnerscheid<\/div>\n\n\n\n
Head of Customer Journey<\/div>\n\n<\/div><\/div>\n\n
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